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2022 - Present
Staff UX Researcher
Mixed Methods Case Study
I study the behaviors and motivations of XSEDE users participating in online and in-person training programs.
We tailor training content to user needs and continually achieve
significant increases in training participation through data-driven insights.
Skills: qualitative research, quantitative research, leadership, longitudinal study, surveys, data mining, databases, personas, task flows
Program Evaluation Case Study
I evaluate an international summer school that aims to diversify the
research computing workforce.
To reduce selection bias, I developed a new application and review process that immediately increased female participation by 30% and US Black and Latinx participation by 33%.
Skills: qualitative research, quantitative research, program evaluation, surveys, interviews, focus groups, field research, observations, ethnography
Organizational Strategy Case Study
I help guide strategy for a distributed organization with National Science Foundation (NSF) funding totaling over $235 million [1, 2].
We developed a metrics system that influenced decision-making throughout the entire organization and its sponsors.
Skills: performance measurement, monitoring and evaluation, ROI, program management, Tableau
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